Frequently Asked Questions (FAQ)
1. What products do you offer?
Graphic Man LLC provides custom design and printing services, including custom T-shirts, hats, stickers, decals, banners, flags, business printing, and more.
2. Do you offer custom designs?
Yes. We provide professional custom design services. You can send your idea, logo, or reference image, and our design team can help create a custom design for your project.
3. How do I place a custom order?
You can contact us through our website, email, Facebook, or WhatsApp. Tell us your product type, quantity, design details, and any requirements. We will provide pricing and next steps.
4. Can I upload my own artwork or logo?
Yes. You can upload your own artwork, logo, or design. For best results, we recommend high-resolution files such as PNG, PDF, AI, EPS, or SVG formats.
5. Do you provide design approval before printing?
Yes. For custom orders, we provide a design preview for approval before production begins.
6. How long does production take?
Production time depends on the product type, order quantity, and design approval. Most orders are completed within the estimated timeframe provided after confirmation.
7. How long does shipping take?
Shipping times vary depending on the product, location, and shipping method selected. We provide tracking information when your order is shipped.
8. Do you ship across the USA?
Yes. Graphic Man LLC provides printing and shipping services throughout the United States.
9. Can I change or cancel my order?
Because custom products are made specifically for each customer, changes or cancellations may not be possible after production begins. Please contact us as soon as possible if you need assistance.
10. Do you accept returns?
Returns are not accepted for custom products unless the item arrives damaged, defective, or there is an error caused by Graphic Man LLC. Please see our Return Policy for details.
11. What payment methods do you accept?
We accept major payment methods available through our online checkout, including credit cards, debit cards, PayPal, Apple Pay, Google Pay, and other supported payment options.
12. Can I order bulk quantities for businesses or events?
Yes. We offer bulk orders for businesses, teams, events, schools, and organizations. Contact us for custom pricing.
13. How can I contact Graphic Man LLC?
You can contact us through:
Email: graphicmanllc@gmail.com
Phone: +1 (213) 582-3670
Website: www.graphicmanllc.com